Client Comments
"I've found the service invaluable as a sounding board for
new ideas and organisational development; it helped me work through ideas
across the whole business, from marketing to HR to IT, to bring them to fruition.
It was effective because our adviser made a real effort to understand how
a trade association and the joinery sector worked and thought, and then tailored
the advice in terms that were relevant. It also increased motivation and created
a stronger team spirit. The consultant has worked with the BWF as a business
coach and strategic marketing adviser since 2003."
Richard Lambert, Director, BWF
"The Brown Reference Group have had the benefit of your service
over a two year period. We were delighted with the advice and contacts provided.
In particular, the Adviser pushed us towards a more customer-oriented approach
to marketing the company, and organised detailed research among our customer
base as to their attitudes towards our company. This research came up with
some surprising results and has paid great dividends, especially in our relations
with US customers."
Ashley Brown, Chairman, Brown Reference Group
"We are a small company too busy to worry about marketing:
we are too busy running the business; so when a Business Adviser came to us
suggesting that we set aside time for marketing, I said we don't have the
time, let alone the money. But these very points are the reasons why we work
with an Adviser, who with professionalism and style explains the concept and
shows us the route to follow to achieve our goals. The Adviser's methods and
attention to time scales and relentless enthusiasm keeps us locked into the
programme. As a result, we have the opportunity to think more proactively
about our marketing and implement marketing principles in everything we do
reducing cost and enhancing our uniqueness. That makes business sense!"
Len Blissett, Director, Carewatch Lewisham
"The service got me away from 'doing, doing, doing' and created
a relaxed thinking space where I could make decisions about what I wanted
my business to look like in the future and then identify the critical actions
to get me there. I felt supported when necessary and challenged when change
was required. Most importantly our Adviser enabled us to put better financial
controls in place, to significantly increase sales of the Dalgety Tea brand
by gaining additional listings with multiples and to develop a staff training
programme."
Mark Dalgety, Owner/Manager, Dalgety Teas & Herbs
"We have been working together for four years and have always
found our Adviser to be friendly, efficient and helpful. The main benefits
we have gained from working together have been in the areas of marketing,
systems and procedures, health and safety and staff management. The experience,
training and advice received in the area of marketing have greatly reduced
our dependency on one major customer and brought us a lot of new business.
Improvements in systems and structures have made everyone's jobs clearer and
better defined. We have also received a lot of help and information on Health
and Safety issues that have helped us to improve working conditions for our
staff."
Lynne Blackburn, Director, Griffin Signs Ltd
